Frequently Asked Questions


You can register on our website. Once successfully registered and approved, you will receive a confirmation email. You can start sending payments straight away.

Kindly login to https://secure.tranzfar.com and visit referal section to refer friends and family and get a reward for you and them.

1. Start by checking the relevant exchange rate being offered on our website and enter the desired send or receive amount.

2. You will then be informed of the total amount to be paid to Tranzfar (including any fees).

3. Create a new recipient or select an existing one.

4. Complete the transaction by making payment to Tranzfar via desired payment method.

Tranzfar will send you two email confirmations.

The first email confirmation will be sent once your payment Tranzfar has been successfully received.

You will receive the second email once Tranzfar confirms that the money has been sent to your receiver.

All recipients will receive your transferred money directly into their bank accounts only.

The minimum and maximum transaction amounts will be as specified in the rate and fee calculator on our website.

Our guarantee is for money to take no longer than 24 hours to be sent. Tranzfar will aim for your transaction to be sent within 4 hours of which the funds were initially transferred when sent within working hours.

Please note that money sent on the weekend and on public holidays are not subject to this guarantee.

Tranzfar sends money to Nigerian, Ghanaian and Kenyan bank accounts (including mobile wallets).

Tranzfar offers competitive fees across all countries and payment corridors.

Tranzfar will endeavour to offer the best market rate at any given time.

Tranzfar is registered with the appropriate authorities in several countries Please visit  here for more details.

Promo codes can only be used by making transfers on our website.

To use your promo code you must first:

1.      Register your account on our website

2.      Set up a new recipient and make your transaction.

3.      Type in your promo code and click “APPLY CODE” at checkout under “Review Transaction”.